List of Data Subprocessors
Last Updated: August 26th, 2021
As part of providing Packback Questions to our users, Packback may use data processors with access to subscriber data (each, a “Subprocessor”). When engaging any third party Subprocessor, Packback executes an agreement implementing its applicable obligations.
Below is important information about the identity and role of each Subprocessor.
| Subprocessor Name | Purpose of Processing | Location |
|---|---|---|
| Atlassian | Project management software | US |
| Amazon Web Services | Data backup storage | US |
| Braintree | Payment processing | US |
| Cloudflare | Networking | US |
| Domo | Data visualization software | US |
| Google Cloud Platform | Cloud hosting and data storage | US & CA |
| Hotjar | Survey response collection | US |
| Mailchimp (Mandrill) | Email automation | US |
| Outreach | Email automation | US |
| Pendo | Product analytics | US |
| Salesforce | Sales support | US |
| Salesforce Pardot | Marketing support | US |
| Sentry | Error tracking | US |
| Slack | Internal communication | US |
| Survey Monkey | Survey response collection | US |
| Stitch Data | Data ETL | US |
| Stripe | Failover payment processing | US |
| Wufoo | Form building | US |
| Zapier | Support services | US |
| Zendesk | Cloud-based customer support services | US |
Subscribing to Updates to the Subprocessor List
To subscribe to updates to Packback’s subprocessor list, send an email to compliance@packback.co.