The Instructor Sentiment Report: Exploring the intersection of technology and community
Report Summary: Packback surveyed our network of over 5,000 instructors nationwide to ask about their experiences teaching during 2020 and into 2021.
This report details the findings of this survey and explores what has remained consistent for faculty and their students – the importance of community and accessibility in and out of the classroom.
About the Instructor Sentiment Report
2020 was a tumultuous year for higher education, and 2021 proved to be complex new territory of its own. In this report, you’ll learn more about the instructor experience over the past year and explore what faculty and students need as we move towards the future of higher education.
This report summarizes the findings from Packback’s survey of our network of over 5,000 instructors. Questions in the survey focused on the ways faculty are engaging their students, how faculty feel about technology and the role it will play in the future of education, and ultimately, what faculty hope administrations will focus on when developing curricula in the years to come.
The intention of this report is to discuss what the “modern” instructor is looking for in the years to come. How prepared was higher education for unexpected change? What did the jarring changes brought on by COVID teach higher education about preparedness moving forward? What role does technology play in creating resilient course design that supports students and instructors?
What’s Inside the Report
• Findings from Packback’s survey of over 5,000 instructors nationwide
• Insights on instructor sentiment around student motivation, emerging technologies, and teaching methods during COVID-19 and into 2021
• Stories, best practices, and advice from real faculty around engaging students
• Plus, a foreword by the Acting CEO of ED2WORK, Dr. Marie Cini

Report Summary: Packback surveyed our network of over 5,000 instructors nationwide to ask about their experiences teaching during COVID and into 2021.
This report details the findings of this survey and explores what has remained consistent for faculty and their students – the importance of community and accessibility in and out of the classroom.