Case Study

Virginia Commonwealth University

Creating a More Inclusive Classroom Through Writing and Discussion

Professor Keith Hollowell shares how Packback helped transform his Intro to Literature course by giving quieter students a space to express themselves and connect more deeply with the material. In this short video, he reflects on how that shift changed his classroom dynamic and his approach to supporting student writers.

About the speaker

Keith Hollowell

Literature Professor, Virginia Commonwealth University

"What I really appreciated was the students that were quiet in class—through Packback, they were able to have their voices be heard. It gave voice to the voiceless.”

Keith’s Key Observations

Students who were quiet in class began expressing themselves through writing, using Packback to engage with literature and their peers in a more personal and meaningful way.

Real-time feedback gave students writing support as they worked, helping them grow without compromising their voice.

Packback helped shift perceptions around academic integrity, making originality part of an ongoing conversation rather than a one-time check.

Having one platform for writing, feedback, and peer interaction streamlined Keith’s workflow and made it easier to support student growth.

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