Photograph of the Packback team, January 2019.
ABOUT

Build Your Career With Packback

At Packback, we’re building more than just educational technology — we’re building a future where every student feels confident, curious, and capable. Our platform supports that mission, but it’s our people who bring it to life.

We’re a team of educators, engineers, designers, strategists, and lifelong learners who believe that thoughtful, intentional work cultures create the best outcomes – for both teams and the students we serve. Whether you’re passionate about education, responsible Al, great design, or meaningful work with people who care deeply, there’s a place for you here.

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We are a remote first work culture

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VALUES

Values Our Company Lives By

Our Mission Moves Us

We exist to improve student outcomes — not just with technology but with tools that support authentic learning and human connection. Every team at Packback plays a part in helping students think critically, write with purpose, and learn more deeply.

We Grow Together

Your career doesn’t have to be linear. At Packback, you’ll be encouraged to explore new ideas, stretch into different roles, and develop skills that move you forward. You’ll learn fast, grow confidently, and have teammates who champion your success.

Culture of Curiosity (and Care)

We hire for curiosity, empathy, and collaboration.
Packbackers ask questions, challenge assumptions, and show up for each other. We work hard – but not at the cost of well-being or balance.

Built on Shared Values

At Packback, our team is grounded in the values that shape how we work: curiosity, empathy, transparency, high standards, and continuous learning. These shared principles guide how we collaborate, grow, and support the institutions, educators, and students we serve.

MEET THE TEAM

Real Impact,

Real Voices

“At Packback, leadership and colleagues have given me support I need to grow and concrete opportunities to pursue the things that fuel my curiosity. As a Customer Success representative, I was encouraged to follow my interest in user research and product planning. What started as cross team collaborations and research projects has transformed into a rewarding career in Product Management.”

Maela Mead Product Manager

“After leaving the classroom in 2022, Packback has been an incredible place for me to grow professionally. Every day in my role I get to draw on my teaching experience while developing new skills and experiences. Part of that is because my mentors, managers, and colleagues encourage me to be my best and celebrate my accomplishments. My team’s culture of support, feedback, and celebration brings out the best in me and is something that truly makes me excited to come to work every morning. It is their energy that I take into every call to then give my best to our customers.”

Ri Cantlin Senior Curriculum Consultant

“I decided to build my career at Packback because I saw a ton of room to grow and really wanted to expand my management style. But honestly, the real reason I’d choose Packback every time is the incredible folks I get to work with daily. Our ‘Radically Kind’ culture means feedback is always constructive, it’s all about getting better, never tearing you down. I truly value how much my contributions and ideas are always appreciated.”

Bobby Thompson II Sales Manager
VALUES

Benefits That Actually Benefit You

Generous leave policies for welcoming new children or family care

Multiple Health and Welfare Benefit Options (Medical, Dental, Vision)

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401k plan (with employer matching)

Remote Work Policy

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Flexible ‘Unlimited’ Vacation Policy, with a minimum of 10 vacation days recommended.

Employer Assistance Program (EAP)

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Subsidized Calm and DoorDash subscriptions

Free discount programs

Open positions