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About Packback

Resources, guides, FAQ, and announcements that apply to all Packback users at any institution.

Student Support

Student-specific resources, guides, and FAQs to help students have a great experience using Packback.

Educator Support

Educator-specific resources, guides, and FAQs to help instructors, TAs, and institutional admins utilize Packback.

Featured Guides for Instructors

How to Set Up a New Course on Packback

Using Packback in a new class? This guide provides step-by-step instructions for how to add Packback to a new course.

How to Get the Best Outcomes with Packback

This guide outlines instructor “best practices” for using Packback to save time and achieve great student outcomes.

Instructor Features Guide

This guide provides mini “How To” tutorials for working with each of the key Instructor features on the platform.

TA Training Guide

This guide provides training and tutorials to help prepare new TAs to manage a course’s discussion on Packback.

Still have questions? We’re here to help.

If you can’t find the answer you are looking for, please reach out to Packback’s team! Our team is eager to help, speedy to reply, and available 7-days a week. Let us know how we can support you!