About

Build Your Career With Packback

At Packback, we’re building more than just educational technology — we’re building a future where every student feels confident, curious, and capable. Our platform supports that mission, but it’s our people who bring it to life!

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Packback team members collaborating during a company retreat, representing educators, engineers, designers, and strategists working together.

Who We Are

We’re a remote-first team of educators, engineers, designers, strategists, and lifelong learners who believe that thoughtful, intentional work cultures create the best outcomes – for both teams and the students we serve. Whether you’re passionate about education, responsible Al, great design, or meaningful work with people who care deeply, there’s a place for you here.

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Values

Values Our Company Lives By

Our Mission Moves Us

We exist to improve student outcomes — not just with technology but with tools that support authentic learning and human connection. Every team at Packback plays a part in helping students think critically, write with purpose, and learn more deeply.

We Grow Together

Your career doesn’t have to be linear. At Packback, you’ll be encouraged to explore new ideas, stretch into different roles, and develop skills that move you forward. You’ll learn fast, grow confidently, and have teammates who champion your success.

Employees working together in an open office during a team meeting, with laptops and shared screens supporting collaboration.

Culture of Curiosity (and Care)

We hire for curiosity, empathy, and collaboration.
Packbackers ask questions, challenge assumptions, and show up for each other. We work hard – but not at the cost of well-being or balance.

Packback team member presenting on stage at an education technology conference, speaking to an audience about learning and technology.

Built on Shared Values

At Packback, our team is grounded in the values that shape how we work: curiosity, empathy, transparency, high standards, and continuous learning. These shared principles guide how we collaborate, grow, and support the institutions, educators, and students we serve.

Meet the Team

Real Voices & Real Impact

“At Packback, leadership and colleagues have given me support I need to grow and concrete opportunities to pursue the things that fuel my curiosity. As a Customer Success representative, I was encouraged to follow my interest in user research and product planning. What started as cross team collaborations and research projects has transformed into a rewarding career in Product Management.”

Maela Mead

Product Manager

“After leaving the classroom in 2022, Packback has been an incredible place for me to grow professionally. Every day in my role I get to draw on my teaching experience while developing new skills and experiences. Part of that is because my mentors, managers, and colleagues encourage me to be my best and celebrate my accomplishments. My team’s culture of support, feedback, and celebration brings out the best in me and is something that truly makes me excited to come to work every morning. It is their energy that I take into every call to then give my best to our customers.”

Ri Cantlin

Senior Curriculum Consultant

“I decided to build my career at Packback because I saw a ton of room to grow and really wanted to expand my management style. But honestly, the real reason I’d choose Packback every time is the incredible folks I get to work with daily. Our ‘Radically Kind’ culture means feedback is always constructive, it’s all about getting better, never tearing you down. I truly value how much my contributions and ideas are always appreciated.”

Bobby Thompson II

Sales Manager

A Commitment to Inclusion

Creating meaningful change starts with the environment we actively cultivate together at Packback. We champion a space where differences are valued and fearless curiosity drives everything we do.

We recognize and take responsibility for challenging systems that exclude marginalized voices. We’re committed to creating a space where those who have been historically silenced can thrive and where equity, accountability, and belonging are non-negotiable. This commitment permeates our leadership, our collaborations, and our personal development. The environment we cultivate directly shapes the products we create and the educators we serve. When we foster curiosity, and internal belonging, we empower students to deepen their confidence and find their unique voice.

Values

Benefits That Actually Benefit You

  • Generous leave policies for welcoming new children or family care

  • Multiple Health and Welfare Benefit Options (Medical, Dental, Vision)

  • 401k plan (with employer matching)

  • Remote Work Policy

  • Flexible ‘Unlimited’ Vacation Policy, with a minimum of 10 vacation days recommended

  • Employer Assistance Program (EAP)

  • Subsidized Calm and DoorDash subscriptions

  • Free discount programs

Ready to Apply?

Open Positions

Packback is an equal opportunity employer and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting@packback.co if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at Packback.
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